Welcome to Sritva! These Terms and Conditions (“Terms”) govern your use of our website (www.sritva.in), products, and services provided by AVP Enterprises (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website.
By accessing this website or placing an order through Sritva, you agree to be legally bound by these Terms and our Privacy Policy. If you are accessing the website on behalf of another person or entity, you represent that you have the authority to bind them to these Terms.
Address : & Unit: KHASRA NO-760, Opp. J D Enclave, Khadoli, Meerut Tahsil, Meerut, Uttar Pradesh – 250005
Email: helpcentre.sritva@gmail.com
Phone: +91 9897635916
For bulk orders or distributor inquiries, please write to us with your contact details. We aim to respond within 24 hours.
You may use our website for lawful purposes only. You agree not to misuse the website or its content in any way that may harm our reputation or operations.
All products sold are for personal or commercial use (if agreed). Product information and details are provided to the best of our knowledge. We reserve the right to change or discontinue any product or service without prior notice.
All prices listed on the website are in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to revise pricing at any time. Payment must be completed using our accepted payment methods before dispatch.
Delivery timelines are estimates and may vary due to unforeseen circumstances. We are not liable for delays caused by third-party logistics partners.
We offer replacements or refunds for damaged, expired, or incorrect products delivered. To request a return or refund, please contact us within 48 hours of delivery with photo or video proof. We reserve the right to approve or deny the claim after review.
Any feedback or suggestions shared with us through our website or social media shall be considered non-confidential and may be used to improve our products and services.
Sritva shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
All content including logos, designs, product names, and graphics are the intellectual property of Sritva or its licensors. Unauthorized use is prohibited.
Our website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for their content or privacy practices.
We may revise these Terms at any time. Continued use of the website after such changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in New Delhi, India.
For any grievances, you may contact our Grievance Officers:
Mr. Amardeep Upadhyay – AmardeepUpadhyay@Sritva.in
Mr. Pratyush Sharma – PratyushSharma@Sritva.in