Terms & Conditions

Welcome to Sritva! These Terms and Conditions (“Terms”) govern your use of our website (www.sritva.in), products, and services provided by AVP Enterprises (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website.


1. Acceptance of Terms

By accessing this website or placing an order through Sritva, you agree to be legally bound by these Terms and our Privacy Policy. If you are accessing the website on behalf of another person or entity, you represent that you have the authority to bind them to these Terms.


2. Company Information

Registered Office:
  • Address :  & Unit: KHASRA NO-760, Opp. J D Enclave, Khadoli, Meerut Tahsil, Meerut, Uttar Pradesh – 250005


3. Contact Information

  • Email: helpcentre.sritva@gmail.com

  • Phone: +91 9897635916

  • For bulk orders or distributor inquiries, please write to us with your contact details. We aim to respond within 24 hours.


4. Use of Website

You may use our website for lawful purposes only. You agree not to misuse the website or its content in any way that may harm our reputation or operations.


5. Products & Services

All products sold are for personal or commercial use (if agreed). Product information and details are provided to the best of our knowledge. We reserve the right to change or discontinue any product or service without prior notice.


6. Pricing & Payments

All prices listed on the website are in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to revise pricing at any time. Payment must be completed using our accepted payment methods before dispatch.


7. Shipping & Delivery

Delivery timelines are estimates and may vary due to unforeseen circumstances. We are not liable for delays caused by third-party logistics partners.


8. Return, Replacement & Refund Policy

We offer replacements or refunds for damaged, expired, or incorrect products delivered. To request a return or refund, please contact us within 48 hours of delivery with photo or video proof. We reserve the right to approve or deny the claim after review.


9. User Contributions

Any feedback or suggestions shared with us through our website or social media shall be considered non-confidential and may be used to improve our products and services.


10. Limitation of Liability

Sritva shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.


11. Intellectual Property

All content including logos, designs, product names, and graphics are the intellectual property of Sritva or its licensors. Unauthorized use is prohibited.


12. Third-Party Links

Our website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for their content or privacy practices.


13. Modification of Terms

We may revise these Terms at any time. Continued use of the website after such changes constitutes acceptance of the updated Terms.


14. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in New Delhi, India.


15. Grievance Redressal

For any grievances, you may contact our Grievance Officers:

Contacts

+91-9897635916

helpcentre.sritva@gmail.com